Winter Plant Shipping Protection
- Regular price
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$37.98 - Regular price
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$51.00 - Sale price
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$37.98
Engineered specifically for shipping plants through cold conditions, we recommend adding our Winter Plant Shipping Protection when ordering plants during the winter months (November - April) if the order is shipping to an area that gets below 50 degrees.
Please add our shipping protection to your order to ensure your plants arrive to their destination safely. We guarantee a healthy delivery on all orders if the shipping protection has been added.
Winter Plant Shipping Protection Includes:
- Multi Day Heat Pack(s)*
- Express Shipping or Thermal Liners depending on the severity of the weather.
- Cold Weather Protection Guarantee - If you order arrives with cold damage when the shipping protection is added to your order, we will either send you a new replacement or issue a full refund.
*We recommend adding Winter Protection to your orders if average daytime temps in the area drop below 50 Degrees F, and we will add heat packs as necessary to these orders. If temps drop below 0 Degrees, we will hold off on the shipment entirely until the weather warms up, and will contact you if this happens.
Shipping Policy
Delivery Restrictions
We currently ship to all 50 states in the United States. We don't ship to APO addresses, foreign addresses, P.O. boxes, Alaska, Hawaii, or U.S. Territories.
Due to limitations imposed by the states, we are unable to send specific plants to California and some other states.
Q: How much is shipping and handling?
A: All of your purchases will have our shipping costs calculated prior to checkout. There will be a higher delivery and handling fee for some larger trees. Below is our standard shipping table.
Ground shipping (3 - 5 days)
| Amount of Order | Shipping Amount |
| $0.00-$24.99 | $9.99 |
| $25.00-$49.99 | $24.99 |
| $50.00-$99.99 | $29.99 |
| $100.00–$149.99 | $39.99 |
| $150.00–$249.99 | $49.99 |
| $250.00 and $399.99 | $29.99 |
| $400.00 & Above | Free |
*Shipping offers are only valid for Ground shipping
Expedited shipping (2 – 3 days)
| Amount of Order | Shipping Amount |
| $0.00-$49.99 | $39.99 |
| $50.00-$99.99 | $49.99 |
| $100.00-$149.99 | $59.99 |
| $150.00-$249.99 | $74.99 |
| $250.00-$349.99 | $94.99 |
| $350.00-$499.99 | $124.99 |
| $500.00-$699.99 | $149.99 |
| $700.00-$999.99 | $199.99 |
| $1000.00-$1499.99 | $249.99 |
| $1500.00-$1999.99 | $299.99 |
| $2000.00-$2499.99 | $349.99 |
| $2500.00-$3000.00 | $399.99 |
*Shipping offers will not be valid for Expedited 2 to 3 days shipping
Q: How do I track my shipment?
A: You will receive an email with a tracking number from FEDEX or USPS that will allow you to follow the progress of your delivery.
IMPORTANT:
FEDEX/USPS WILL LEAVE THE PLANTS AT YOUR DOORSTEP, AND IF LEFT OUTSIDE FOR A LONGER PERIOD OF TIME. DURING THE HEAT OF THE SUMMERS OR COLD OF THE WINTERS, THE PLANT MAY BE PERMANENTLY DAMAGED. So kindly ensure someone is present to receive the plant and keep it in a safe, cool place as soon as possible.
Q: When will the plants be shipped?
A: Most of the time, you should receive your plants in 7–15 days. Plants are typically shipped on Monday or Tuesday after the purchase is received. To ensure that the plants arrive at your location within a week, we send the plants on Monday and Tuesday. Plants will not be pleased if they are left in the warehouses over the weekend because they are perishable goods.
(The shipping dates can be subject to changes, due to various extraneous circumstances-like weather)
Q: What happens if the plants perish, are defective, killed, damaged, or are sent the incorrect thing?
A: RETURNS AND REPLACEMENTS ARE AS EASY AS POSSIBLE WITH US. On the majority of our returns to Amazon and eBay, we provide free delivery credits and new items.
However, if there is anything wrong with the plant, please let us know as soon as possible (within two days of receiving the cargo), and if possible, give us some information and a few photos. Following evaluation, we will either send you a replacement plant within the following 15 to 30 days, at your request, or give a refund.
